Home insights

Straight answers about running, keeping and selling a home: what things cost, what the paperwork means and what to do before it becomes a problem.

A trade identity card with a registration number being looked up and a green shield with a tick beside it, next to a list of checks to make before work starts.
Home Maintenance· · 15 min read

How to Check a Tradesperson Before They Start

Most jobs that go badly wrong were agreed in a few minutes on a doorstep. These are the checks that take twenty minutes instead: the registers that matter, the insurance to see, how to compare quotes and pay safely, your rights if it goes wrong and what to keep when it's done.

How to Check a Tradesperson Before They Start
A stack of tenancy documents with a key resting on top of them, beside a list of what a landlord must give a new tenant before the tenancy starts.
Landlords· · 16 min read

What You Have to Give a New Tenant Before They Move In

Since 1 May 2026 the start of a tenancy in England looks different: no fixed term, no section 21 and no How to Rent guide, with a written statement of terms that has to come before the tenancy is agreed. Here's everything a new tenant must be given or checked, with the deadline and the proof to keep for each.

What You Have to Give a New Tenant Before They Move In
A house in elevation with an extension drawn beside it inside a dashed outline, next to a list of common jobs and whether each needs planning permission or building regulations.
Home Maintenance· · 19 min read

Planning Permission or Building Regulations? Which One Your Job Needs

Planning permission and building regulations are separate systems asking different questions. A job can need one, both or neither. This guide sets out what common projects usually need in England, who signs them off and which certificate to keep for the day a buyer asks.

Planning Permission or Building Regulations? Which One Your Job Needs
A landlord safety certificate with a pass seal and a renewal date, beside a list of the records a rented home needs and how often each one runs out.
Landlords· · 14 min read

Landlord Safety Certificates: What You Need and When They Expire

Each record runs on its own clock: a gas check every year, an electrical report at least every five, an EPC every ten and alarms checked on the first day of every tenancy. Here's each one as a calendar entry, with who may do it, when the tenant gets a copy and what to keep, for England first and then Wales and Scotland.

Landlord Safety Certificates: What You Need and When They Expire
A certificate with a green seal on top of another document, beside a list of the paperwork that proves work was done, from building regulations to photographs.
Digital Logbook· · 13 min read

How to Prove Work Was Done on Your Home

A receipt proves you paid somebody. It does not prove the work met building regulations or that the guarantee is still worth anything. This guide sets out what counts as evidence for each kind of job, where to replace a lost certificate and what to keep the day a job finishes.

How to Prove Work Was Done on Your Home
A water meter face showing black digits for cubic metres and red digits for litres, beside a list comparing metered and unmetered water charging.
Bills and Energy· · 11 min read

Should You Get a Water Meter?

If fewer people live in your home than it has bedrooms, a water meter will often cut your bill. This explains how unmetered and metered bills are worked out, gives a quick decision guide with a worked example and sets out the safety net that lets you switch back.

Should You Get a Water Meter?
A bar chart of a mortgage balance falling year by year, beside a list covering the yearly overpayment allowance, early repayment charges and loan to value.
Mortgage and Money· · 10 min read

Should You Overpay Your Mortgage?

Overpaying a mortgage takes money straight off the balance, so you pay less interest and can finish years early. This shows what different overpayments could save on an illustrative mortgage, how lenders apply them and the checks worth making before you send any.

Should You Overpay Your Mortgage?
A house seen through a magnifying glass revealing a crack, beside a list comparing a mortgage valuation with survey levels one, two and three.
Buying and Selling· · 13 min read

House Survey Levels Explained: Which One Do You Actually Need?

A mortgage valuation is not a survey and the three RICS levels are not simply cheap, medium and expensive. This compares what each level covers, walks through which one suits the home you are buying, lists what no survey covers and the specialists who fill the gaps, then gives the questions to ask before you book.

House Survey Levels Explained: Which One Do You Actually Need?
A house above a row of council tax band letters from A to H with band D highlighted, captioned valued as at 1 April 1991.
Bills and Energy· · 13 min read

How to Check and Challenge Your Council Tax Band

Council tax bands in England are still based on 1991 values and in Wales on 2003 values, so some were wrong from the start. Here is how to check yours, what evidence the Valuation Office accepts, the real risk that a challenge moves bands up and the discounts worth checking first.

How to Check and Challenge Your Council Tax Band